Accessible Lancaster

Photo Credit: @wonders_within_reach

pictured:
Child in wheelchair at entrance of Dutch Wonderland family amusement park

Accessibility

Lancaster County, PA welcomes visitors of all abilities. Visit to discover Lancaster's accessible attractions, lodging options, historical sites, sports, recreational activities and more!

Browse the list below to find ADA accessible attractions and hotels, local resources, and more travel tips for adventurers of varying abilities. Jump to a section by using the links below.

This page is constantly being updated as we learn about accessible places in Lancaster and our local businesses adapt their offerings. Please email marketing@discoverlancaster.com with suggestions and additions.

Things to Do


Adventure Explorations

Adventure Explorations is a multi-disciplined, concierge adventure company with expert guides and high-quality equipment. We will create exciting and memorable experiences while you enjoy Lancaster.

  • Adventure Explorations will work to custom curate & cater the experience in order to accommodate to the needs of the participants. We believe that adventure should be fun and learnable. That’s our motto. From beginner to advanced, every trip is tailored just for you and your group.

Accessibility Information

American Music Theatre

With over 200 performances each year on our state-of-the-art stage, there’s something for everyone at American Music Theatre – Central PA’s live entertainment destination!

  • ADA seating
  • Wheelchair accessible
  • Elevator to second floor access
  • Personal amplification devices available upon request

ACCESSIBILITY INFORMATION

Amish Farm & House

Offers guided farmhouse tours for an up-close understanding of the Amish community and way of life. The lovely farm is a breath of fresh air and the perfect antidote to modern life.

  • Accessible bus with wheelchair lift available to reserve for tours
  • Farm, restrooms, and gift shop are accessible
  • Farmhouse has a flight of stairs & is not wheelchair accessible to the 2nd floor.

ACCESSIBILITY INFORMATION

Barry's Car Barn

Take a trip down memory lane with Barry's collection of American muscle cars from the 50s, 60s, and 70s (along with a few others).

  • The museum adheres to all local state & federal ADA requirements.
  • Parking lot, museum, and restrooms are accessible

Accessibility Information

Cherry Crest Adventure Farm

With 25 acres of activities all outdoors, Cherry Crest Adventure Farm offers the perfect space to capture the magic of family FUN!

  • The corn maze is built inside of a real cornfield, so the paths are bumpy and on a slight incline - but they are made wide enough to accommodate a wheelchair, stroller, or wagon.

ACCESSIBILITY INFORMATION

Choo Choo Barn

Choo Choo Barn features more than 1,700 square feet of special model train displays with more than 150 hand-built animated figures & vehicles, and 22 operating trains.

  • Standard wheelchairs can navigate the layout, but scooters & motorized wheelchairs sometimes have trouble making the turns.

ACCESSIBILITY INFORMATION

Columbia Crossings River Trails Center

Columbia Crossing River Trails Center is a premier visitor and river education center at the southern trail head of the Northwest Lancaster County River Trail. Staff is available to help you explore the culture and heritage of the river and surrounding region and optimize your experience in the Susquehanna Riverlands.

  • The center, restrooms, Riverview deck, fishing dock, and nearby Northwest Lancaster County River Trail are ADA accessible.

ACCESSIBILITY INFORMATION

Dutch Wonderland

Enjoy over 35 rides, attractions, and shows at Dutch Wonderland! Cool off in Duke’s Lagoon water play area and make discoveries at Exploration Island, where dinosaurs come to life! Join us for an adventure on Merlin’s Mayhem, the park’s first suspended coaster. Dutch Wonderland is designed for families with young children in mind and offers a host of fun things to see and do.

  • Guests are welcome to enter with their own wheelchairs. A limited number of wheelchairs and Electric Convenience Vehicles are available for a rental fee on a first-come-first-serve basis. Rentals are available at Junction Rentals near the Wonderland Special Train Station at the front of the Park
  • Guests are permitted to bring their own wheelchairs
  • The park offers a Ride Accessibility Program, and have lists of rides good for individuals with casts, service animals, etc. Upon arriving at Dutch Wonderland, guests with disabilities should visit Guest Services to enroll in our Ride Accessibility Program. We strongly recommend that all guests enrolling in the program are officially measured in our Guest Services office prior to entering the park to ensure shorter wait times at our rides. Guest Services staff will also be happy to provide additional information about any other services and special accommodations that Dutch Wonderland provides.
  • If you (or someone you are responsible for) have a particular disability or special need, we encourage you to contact the Park and speak with a guest service associate at least 48 hours in advance of your visit to better assist us in preparing for your visit. If you have a group of guests with accessibility needs, a week’s advance notice would greatly help us to better serve you.
  • Most attractions, shows, and restaurants are accessible to guests with disabilities and those using wheelchairs
  • There is a $15 daily parking fee for all vehicle types. Accessible parking (with approved placard) is located in the Preferred lot and is available on a first-come-first-served basis.
  • Click here to view a list of ADA accessible food and beverage locations, retail locations, games, restrooms, and ride sites throughout the park.

Accessibility Information

Ephrata Cloister

National Historic Landmark founded in 1732. German religious community. Enjoy & learn about unique architecture, early music, printing, fraktur, exhibits, special events, tours, orientation and more!

  • Wheelchairs are available to borrow during your visit for free
  • Wheelchairs have limited access to several original buildings with entrance provided by way of one to three steps. Doorways are also narrow. Most notably, the entrance to the Saron (Sisters’ House) is only 26 inches wide. Consult the Accessibility List of each historic building.
  • Service animals performing tasks to assist their owners are always welcome and may enter the historic buildings. Emotional Support Animals and Therapy Animals may visit the historic site but may not be able to enter the historic buildings.
  • Guests with vision impairments or blind are strongly encouraged to contact the site at least 2 weeks in advance of their visit to make arrangements to accommodate their needs. 72-hour notice of the cancellation of your visit is greatly appreciated.
  • Cell phone tours are available at the Cloister and provide short recorded messages at locations throughout the historic site using your phone.
  • Guests with hearing impairments requiring the services of an interpreter are strongly encouraged to contact the site at least 2 weeks in advance of their visit to make arrangements to accommodate their needs. A 72-hour notice of the cancellation of your visit is greatly appreciated.
  • Guests with special needs should contact the Historic Ephrata Cloister in advance to discuss any accommodations that may be required to have an enjoyable visit.

ACCESSIBILITY INFORMATION

Fulton Theatre

The Fulton Theatre, considered to be the nation's oldest continuously operating theatre, is one of only eight theatres to be named a National Historic Landmark. Fulton Theatre is deeply committed to providing access for the arts regardless of ability or financial need.

  • Blind & Visually Impaired: Audio described performances are carefully timed narration of the onstage visual elements in the performance
  • Deaf & Hard of Hearing: Open captions, assistive listening devices, and certified ASL interpreters are available
  • Mobility Challenges: The theater is equipped with accessible seating and restrooms to ensure proper comfort during performances
  • Languages Barrier & Translation: Live Spanish translations are available for performances provided by professional interpreters
  • Sensory Friendly Program: The theatre provides support & resources for young people with a special need at all of the Family Series production.
  • Service animals such as guide dogs, are permitted to assist guests
  • The Audience Services area is located in the Tower Lobby on the first floor. They loan out the following at no charge: FM Assistive Listening System receivers, FM Audio Description receivers (at specified performances), FM Spanish Interpretation receivers (at specified performances), Booster Seats (limited), and Fidgets

ACCESSIBILITY INFORMATION

Gretna Theatre

One of south-central Pennsylvania’s few professional theatres, and one of the oldest summer theatres in America, Gretna Theatre is located in the arts/resort community of Mt. Gretna, PA where theatre has been produced at this same location since 1927!

  • There are accessible parking spaces behind & directly beside the theatre on Pennsylvania Avenue
  • There are select seats accessible for wheelchairs

Accessibility Information

Hands-On House Children's Museum

There's so much to explore at the area's only museum for young children where playing and learning go hand-in-hand. Not-for-profit museum focuses on shared educational experiences that delight kids and parents alike.

  • Hand-On House is wheelchair accessible with accessible restrooms
  • There is a designated bus drop off site & parking spaces for visitors of varying abilities
  • An aide accompanying a child with their family or adult guardian will receive free admission with proper identification. Aides accompanying a child without another adult will be considered a guardian during their visit and will be charged admission.
  • All of the exhibits are located on one floor
  • The museum is stroller-friendly
  • Please be aware that the museum may be more crowded during rainy weather or group visits, and plan your visit accordingly! In general, the less busy time at the museum is late in the afternoon.

ACCESSIBILITY INFORMATION

Kitchen Kettle Village

Stroll through our village of 42 shops and restaurants built around our nationally celebrated Jam & Relish Kitchen. Sample pepper jam, watch fudge being rolled, go for a horse drawn carriage ride and enjoy a local tune. And did we mention the shopping? It's like a treasure hunt with everything from handcarved signs, to handmade quilts, to Brighton leather goods, to UGG boots and so much more.

  • Accessible parking spaces close to Village in each of our lots.
  • Majority of the shops are accessible and adhere to ADA requirements.
  • Accessible lodging rooms available on-site.
  • Public restrooms are accessible.
  • 2 Wheelchairs available for guests to use when they visit.
  • Harvest Café is accessible.

Accessibility Information

Lancaster Barnstormers

Clipper Magazine Stadium in downtown Lancaster is the home of the Lancaster Barnstormers. More than just baseball, this state-of-the-art stadium offers affordable and fun family entertainment.

  • Service dogs are permitted inside the stadium. All dogs must have a wavier filled out by their own to be granted admission.
  • Parking if free and available in stadium lots. Click here for directions & parking details - including locations of accessible parking spaces.
  • To make your visit to Clipper Magazine Stadium as pleasant as possible, the McNees Wallace Fan Service Center is located next to the main ticket office, directly behind home plate. A Barnstormers representative will be available at all times to offer 110% customer service.

ACCESSIBILITY INFORMATION

Lancaster Central Market

When you shop at Lancaster Central Market at Penn Square in the heart of Lancaster City you become a part of a living history. This is America's oldest farmers' market building.

  • Market is wheelchair-accessible at doors #1 and #2 on the southeast corner of the Market House, closest to Penn Square. While most of the 13 doors require a few steps, the entryways through both of those doors are at street level.
  • Only certified service dogs are permitted inside the Market House

Accessibility Information

LancasterHistory and President James Buchanan's Wheatland

LancasterHistory welcomes you to the Lancaster Campus of History—our region’s hub for history and heritage and the perfect place in Central Pennsylvania for citizens to connect with the past. Visit Wheatland, the beloved home of 15th U.S. President James Buchanan, where period furnishings and personal artifacts tell the story of Buchanan, the president who struggled to calm a divided nation on the brink of civil war.

  • LancasterHistory's main entrance is accessible. The doors open automatically when activated by pushing a large, silver button.
  • Manual wheelchairs are available at no additional cost at Visitor Services in Ware Commons on a first come, first served basis.
  • President James Buchanan's Wheatland is accessible via the Wheatland driveway on the west side of the property. LancasterHistory has also installed an ADA accessible path and ramp to Wheatland from the Museum. To view the route of the path, please see this map.
  • In LancasterHistory's main building, there are multiple chairs where visitors can rest. In President James Buchanan's Wheatland, we encourage guests who may need to rest or sit down ask their guide for a chair. Folding or windsor chairs will be provided where asked by guests.
  • The first floor of Wheatland is accessible by wheelchair. The second floor, however, is only accessible by stair. We are happy to provide alternative accommodations, such as a short guidebook to read or a pre-recorded video tour of the second floor, to guests who would like them. Please notify a Visitor Services Associate upon your arrival if you wish to utilize one of these options.
  • LancasterHistory's main building, the Museum, has restrooms on both building levels. There is an All-Gender, lockable, single-stall restroom on the lower level of the museum. The All-Gender Restroom may be used by anyone, regardless of gender identity and/or expression. There are no public restrooms in President James Buchanan's Wheatland.
  • LancasterHistory has ample, on-site parking, including accessible parking spaces. Accessible parking spaces are available throughout LancasterHistory's lot, but the closest spaces are available at the main entrance facing North President Avenue. Please enter off of North President Avenue and follow the curve of the first lot up to the building. The spaces are at the top of that lot near the door to the main building. (The main building is modern with a wave-like roofline.)
  • Service animals are welcome at LancasterHistory, including in President James Buchanan's Wheatland.

ACCESSIBILITY INFORMATION

Lancaster Science Factory

Experience the interactive, hands-on learning environment of the Lancaster Science Factory. Kids from Pre-K through 8th grade and their families will enjoy dancing on the Sustainable Energy Dancefloor, playing in the interactive Water Lab, building bridges in the Engineering Zone, exploring the new Outdoor Courtyard and so much more.

  • The Science Factory is an active place and can be noisy, especially on busy days or when there are large groups. Sensory Sensitive backpacks are available to be checked out at the admission desk for FREE! Each backpack includes: a pair of child-sized noise-canceling headphones, a pair of color therapy sunglasses, fidget toys (made on our 3D printers), stress squeezy, set of feelings picture cards.
  • All activities at the Science Factory are one one floor

ACCESSIBILITY INFORMATION

Northwest Lancaster County River Trail

Northwest Lancaster County River Trail is a 14-mile long recreational trail. This flat, paved trail that winds through beautiful cultural and natural heritage spaces. Start at one of six trailheads between Columbia and Falmouth.

  • In accordance with 28 CFR § 35.137, the Northwest Lancaster County River Trail is available to individuals with a mobility disability.

Accessibility Information

North Museum of Nature & Science

Spark your child’s excitement and curiosity with a trip to the North Museum in Lancaster County, PA. Your family can explore engaging exhibits and fun, hands-on activities in an immersive informal learning environment. Now offering early education programming developed by certified teachers.

  • For those who have physical restrictions, all of the rooms are 100% wheelchair accessible, we have chairs placed all around the museum and wheelchairs for those who can not walk long distances.
  • .For those who have physical restrictions, all of the rooms are 100% wheelchair accessible, we have chairs placed all around the museum and wheelchairs for those who can not walk long distances.
  • For the hearing impaired, most of our exhibits have beautifully written descriptions of what is in each exhibit and we have hearing devices for those seeing a planetarium show.

ACCESSIBILITY INFORMATION

National Toy Train Museum

The National Toy Train Museum in Strasburg, PA is owned and operated by the Train Collectors Association. The Museum collects, preserves and exhibits toy trains and is home to what is probably the world’s largest publicly exhibited collection of toy trains and accessories. The Museum is fully accessible and makes every attempt for all visitors to feel welcome.

  • The exhibits and Library are housed on one floor with no steps
  • Individuals who may require assistance should call the Museum ahead of time to discuss arrangements at (717) 687-8976.

ACCESSIBILITY INFORMATION

Painting with a Twist

No experience is needed to create your own masterpiece. We provide all painting supplies and artist instructions. No art experience is needed. Join a class or book a private party with us.

  • Painting with a Twist is wheelchair accessible and we welcome our guests of varying abilities. Artist will give individual attention to help each guest complete their painting.

Accessibility Information

Railroad Museum of Pennsylvania

Pennsylvania’s premier museum of railroad heritage, with an impressive, world-class collection of more than 100 historic locomotives and railroad cars on exhibit, along with many fascinating works of art and artifacts. The Railroad Museum of Pennsylvania welcomes all visitors and seeks to provide reasonable accommodations for those individuals in need of special assistance.

  • There is a flat walkway leading up to the main entrance from the parking lot on the east side of the building.
  • Accessible parking is located in the main parking lot on the east side of the Museum or in the semi-circle on the west side of the Museum. The semicircle can also be used as a drop off/pick up zone.
  • Service animals, including service animals in training, are permitted inside the museum in accordance with federal and state policies. The entry of emotional support animals is at the discretion of the staff.
  • Personal care attendants receive complimentary admission into the Museum when accompanying a paying visitor.
  • The rolling stock hall of the Railroad Museum of Pennsylvania is a 100,000-square-foot facility. The majority of the hall is wheelchair accessible, and many of our displays, exhibits, and interactives are ADA compliant.
  • Maps of the Museum are available for download on the Museum’s website or by scanning a QR code at the Front Ticket Desk. Paper maps are also provided at the Front Ticket Desk upon request and are currently available in English, Spanish, German, French, and Italian.
  • To access the Second Floor Gallery and Observation Bridge, an elevator is located behind the Front Ticket Desk.
  • Wheelchairs are available at the Front Ticket Desk for any visitor to rent free of charge and are on a first-come, first serve basis. Wheelchairs must remain on Museum property and return to the Front Ticket Desk after use. Please let staff know if you wish to use one.
  • A wheelchair lift is available to access select pieces within the Museum. Any piece that has a metal stairway and platform outside of it can be accessed with the lift. Please ask a staff member for any assistance with these pieces. A full detailed list of equipment and accommodations can be found here.
  • The PHMC and the Railroad Museum of Pennsylvania have partnered with the AIRA app to provide visitors with vision impairments with a way to experience the Museum using their smartphones. AIRA connects you with an agent and using the camera on your smartphone, can help navigate the Museum, read artifact labels, and more. AIRA is a free app that can be downloaded on Android Play Store and the Apple Store. The Railroad Museum of Pennsylvania is a free AIRA access location.
  • Guests with vision impairments or who are blind, guests who are deaf or hard of hearing, and guests with special needs are strongly encouraged to contact the Museum in advance of their visit and make arrangements to accommodate their needs.
  • All video displays that include narration have closed captioning enabled.
  • Guided and cart tours are available daily by our staff and volunteers. The times of these tours vary from day to day. Please ask a staff member for tour times and cart tour locations upon arrival.
  • If you have any further questions on accessibility at the Museum, feel free to contact the Front Ticket Desk at (717) 687-8628, ext 3004.

ACCESSIBILITY INFORMATION

Strasburg Rail Road

Take a ride on America's oldest operating railroad at Strasburg Rail Road. During the relaxing 45-minute train ride, you can soak in the scenery as you travel through Lancaster County’s picturesque farmland.

  • Due to the historic nature of our railcars, Strasburg Rail Road’s passenger train does not meet current Americans with Disabilities Act standards with respect to accessibility.
  • For individuals who use a wheelchair, a mobility device, or have difficulty navigating steps, we do have a mobile lift. (Please note: The mobile lift has a combined weight limitation of 400 pounds). Though we cannot guarantee accessibility, we have a variety of accommodation options available, and we will make reasonable effort to provide each and every guest who wishes to ride the opportunity to do so.
  • Parking is available on-site in close walking distance to the station. Drop-offs are also permitted near station entrances. During special events, remote parking may be used, with free a shuttle provided to the railroad.
  • Strasburg Rail Road does not permit pets or animals on trains or in customer-occupied areas of the station mall and train platform. Signs have been placed at the pedestrian entrances indicating that only service animals are permitted beyond those points. Service animals are not considered pets and are permitted in all areas where customers are allowed. Service animals are animals trained to perform a specific task for the benefit of a person with a disability.
  • If you are concerned about whether you or a member in your traveling party will be able to board the train, we recommend contacting our business office to discuss your particular circumstances. Our business office is open Monday through Friday, 8:30 a.m. to 4:30 p.m., holidays excluded. Our business office phone number is 717-687-8421, or you may email us at srrtrain@strasburgrailroad.com.

ACCESSIBILITY INFORMATION

Tanger Outlets

Great outlet shopping right here in Lancaster with over 65 brand name stores featuring Brook's Brothers, Gap, Nike, Pottery Barn, Under Armour and West Elm, Tommy Hilfiger, Banana Republic, Talbots, Coach, Calvin Klein, plus many more.

  • Wheelchairs available for shoppers at no charge.
  • Access ramps are conveniently located throughout the center.
  • Truncated domes and detectible warning pavers, as part of our parking lot to sidewalk access points.
  • Wheelchair accessible restrooms

Accessibility Information

Tiny Town

Tiny Town is a truly hands-on, interactive, play-based center where kids can explore 9 luxury playhouses with all the accessories. We provide a rich environment that stimulates children’s curiosity and creativity through play. We want ANY and ALL children and their caregivers to enjoy our town — no matter the ability. We have aimed to create a safe and fun place for all.

  • All playhouses have wide open doors, and we have moved many accessories lower for easier access for all
  • Free parking is provided at our Tiny Town location. We have multiple accessible parking spots and lot and street parking
  • We are nut aware and encourage all families to leave the peanut products at home
  • Have your TSS show their ID at the desk and they can get in free with your child’s paid admission

Accessibility Information

Turkey Hill Experience

The Turkey Hill Experience features interactive exhibits allowing you to learn about dairy culture, the story of Turkey Hill Dairy and how the company's ice cream and iced tea flavors are selected and created. You will truly experience what it’s like to be a Turkey Hill Dairy ice cream maker for a day, including the opportunity to create your own virtual ice cream flavor.

  • The facility is ADA accessible
  • The facility is equipped with an elevator to assist in moving from floor to floor
  • There are accessible restrooms, including a family restroom
  • A wheelchair is available free of charge on a first-come, first served basis
  • There is a limited number of Accessible Parking spaces are available on-site in a first-come, first-served basis
  • Turkey Hill Experience has completed the process of becoming a Certified Autism Center, which is a designation awarded by the International Board of Credentialing and Continuing Education Standards (IBCCES) that demonstrates the organization's commitment to ensuring guests and families with children who have autism and sensory disorders have the best possible experience. As part of this certification, the Turkey Hill Experience:
    • Staff is fully trained and knowledgeable to ensure the best possible guest experience
    • A quiet space available upon request
    • Sensory bags available upon request
    • Noise reduction earmuffs upon request
    • Sunglasses upon request
    • Recommend visiting in the off season (non holidays) if you have flexible travel plans
    • Visit closer to closing time (the Turkey Hill Experience allows everyone to stay as long as they would like to enjoy all attractions)
    • There is unlimited sampling of ice cream - feel free to call ahead and ask what flavors are available to make selections easier
    • The taste labs seat 80 friends in a room, call ahead and we can early seat your group

ACCESSIBILITY INFORMATION

The Tree House - A Community Playground

Our playground is a destination for all ages and abilities to gather to play, grow, and explore together. The Tree House was intentionally designed to incorporate features which allow full access to children and even adults who experience limited mobility. From the soft ground surface to our Liberty Wheelchair Swing, the Tree House has a safe place for everyone to comfortably play.

  • Liberty swing (special wheelchair accessible swing)
  • Poured rubber surfaces
  • Ramps, stainless steel slides (which are safe for children with hearing aids)
  • Many more features you will have to visit to see.

Accessibility Information

The Ware Center

As a premier performing and visual arts venue, The Ware Center features a number of performance spaces, including the state of the art Steinman Hall. With luxury, stadium style seating, this venue ensures comfort and a perfect pitch performance and experience.

  • All facilities are ADA accessible. Please call the Box Office to make arrangements for access services, such as a courtesy wheelchair, or see an usher for assistance at the venue. All events include personal curbside assistance on request.
  • Large Print and Braille Programs can be provided by request two weeks in advance of the performance by calling the Ware Center front desk at 717-871-7018.
  • ASL interpretation, Open Captioning and Audio Description are available to make our performances accessible to all patrons. Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a program, service, or activity of the Millersville University Office of Visual & Performing Arts, should contact the, Assistant Director of Campus & Community Engagement, no later than 2 weeks before the scheduled event.
  • Assisted listening devices are available for Steinman Hall (Ware Center) and Biemesderfer and Clair Halls (Winter Center) free of charge. Accessible restrooms are located on the first and third floors of the Ware Center, and first floor of the Winter Center. An accessible elevator is available at both locations.
  • Sensory Friendly programming provides a supportive and welcoming environment for children and families affected by Autism Spectrum Disorders and other sensory, social and cognitive disabilities. This includes accommodations in performance and house rules, guidance and sensory support and services.

ACCESSIBILITY INFORMATION

Wolf Sanctuary of PA

For over 30 years the Darlington Family has offered a natural habitat and a lifetime of quality care and enrichment for displaced wolves and wolf-dogs. Educational tours are fun for children and adults of all ages, with a chance to view the wolves in their natural habitat and to learn about their behavior and biology.

  • The trails are natural grass, rocks, and dirt and the majority of the public tour is on a relatively flat surface.
  • The length of the tour is approximately 1/8 of a mile (1/4 mile including the steep portion) and the pace is leisurely.
  • There are plenty of benches and chairs around the sanctuary and in front of most of the packs on the tour.

ACCESSIBILITY INFORMATION

Transportation


Arriving by Train

Lancaster Amtrak Station

The Lancaster Amtrak Station is located just outside of downtown Lancaster.

  • Accessible platform
    Accessible platform is a barrier-free path from the drop-off area outside the station to the train platform.
  • Accessible restrooms, water fountain, waiting room, and ticket office.
  • Same-day and overnight accessible parking is available
    Amtrak cannot guarantee that a parking space will be available at the time of your trip.
  • High platform
    A high platform is a platform at the level of the vestibule of the train, with the exception of two-level Superliner trains.
  • Wheelchair available
    For passengers who cannot walk far or at all, we offer a wheelchair to help move around within the station. At some stations this may be a battery-powered people mover.
  • No wheelchair lift

Visit Website | Phone Number: (800) 872-7245

Amtrak Accessible Travel Services

Arriving by Air

Harrisburg International Airport

  • Wheelchairs
    The airlines at Harrisburg International Airport provide wheelchairs to passengers who need them. You may request a wheelchair in advance or ask for one at the ticket counter when you check in.
  • Skycaps
    Skycaps are stationed near the ticket counters on the first floor of the terminal building. They are always on call to help with luggage, answer questions, and transport travelers who need physical assistance to and from their flights. If you need assistance in the parking garage, please call police dispatch at 717-948-3501 and ask for them to send a Skycap to your location in the parking garage.

Visit Website | Phone Number: 717-948-3900

HIA Accessibility & Assistance

Southern Airways Express at Lancaster Airport

Visit Website | Phone Numbers: 1-800-778-4838 (voice) | 1-800-455-9880 (TTY)

Southern Airways Accessibility


Lancaster Airport

Visit Website | Phone Number: (717) 569-1221


Philadelphia International Airport

Located 90 minutes from Lancaster City
PHL airport has many resources for travelers of varying abilities. For the most detailed information, visit their website’s accessibility page.
Visit Website | Phone Number: (215) 937-6937

PHL Accessibility

Baltimore International Airport

Located 60 minutes from Lancaster City
BWI airport has many resources for travelers of varying abilities. For the most detailed information, visit their website’s accessibility page.
Visit Website | Phone Number: 1-855-787-2227

BWI Accessibility

Getting Around Lancaster – Public Transportation

Red Rose Transit Authority

For most detailed information visit their website. Check out their Persons with Disabilities Program and Accessible Services.
Visit Website | Phone Number: (717) 393-3315

RRTA Accessibility Services

Getting Around Lancaster – Rental Car

Avis Rent-A-Car

Find accessibility services, visit the website and navigate to the bottom section of the home page. Under the “Company Info” heading, there’s a link for Accessibility that will open up a menu bar with more information.
Visit Website | Phone Number: (717) 569-3185

Enterprise Rent-A-Car

Visit Website | Phone Number: (717) 391-7080

Enterprise Accessibility

Friendly Transportation/Hertz Car Rental

Visit Website | Phone Number: (717) 396-0000

Friendly's Accessibility

Services & Organizations


Lancaster has a community for individuals and families of varying abilities. Check out a few of these local services & organizations.

Lighthouse Vocational Services

Mission Statement
We believe that God created each individual with value and a purpose for life. Founded upon Christ-centered values and principles, our mission is to provide vocational services, educational enrichment, and community integration experiences for persons with developmental disabilities to promote personal growth, opportunity and hope for their future.

Who they Serve

They are the only organization that takes private pay-so those coming out of state can still get services for their child while waiting on getting their PA Waiver funding approved-which can take up to a few years. They can also work with those 14 and over, so they work closely with all school districts. They are also the only ones currently keeping our program to work with those who need a bit more help or 1-on-1 help.
Visit Website | Phone Number: 717-354-0355

Lancaster County BHDS, PA

Mission Statement
We believe that all people have value, and that all people deserve the opportunity to achieve their highest potential for lives that are full, rewarding, productive and valued. To this end, we are committed to utilizing precious resources in the most effective and efficient way possible. Our program is dedicated to comprehensive planning and administration of quality community mental health, intellectual developmental disability, and early intervention services.

Who they Serve

BH/DS is mandated by state and federal law to provide services to individuals with serious and persistent mental illness, children and youth with emotional disturbance, individuals with intellectual and developmental disabilities and children age birth to three years old who have developmental delays.
Visit Website | Phone Number: 717-299-8021

The Arc Lancaster Lebanon – Empowering People with Intellectual Disabilities

Mission Statement
The Arc Lancaster Lebanon assists people with Intellectual and Developmental Disabilities (I/DD) and Autism and their families to navigate an often-complex system by coming alongside and asking what makes a meaningful life and help identify what is needed to make that life happen (including, but not exclusively, services and supports). We believe a person with a disability has value and equal worth, and it benefits our community when people with disabilities are included. We work to counter the stigma that people with I/DD come upon daily and help overcome barriers to inclusion and achievement. Our staff are experienced in the qualifications of funding, the rules related to school Individualized Education Program (IEPs) or adult Individual Support Plan (ISPs) and are knowledgeable about the community service providers.

Who they Serve

We work closely with Lancaster County Behavioral Health & Developmental Services, Lebanon County Mental Health/Intellectual Disabilities/Early Intervention, Supports Coordinators, and local service providers. We participate on local and statewide coalitions and committees (such as housing and transportation) to bring the voice of those we serve to the discussion making sure their needs are represented.
Visit Website | Phone Number: 717-394-5251

Gigi’s Playhouse

Mission Statement
To change the way the world views Down syndrome and to send a global message of acceptance for all.

Who they Serve

We change lives through consistent delivery of free educational, therapeutic-based and career development programs for individuals with Down syndrome, their families and the community, through a replicable playhouse model.
Visit Website | Email

Disability Empowerment Center

Mission Statement
Empowering individuals with disabilities to make choices through education, collaboration, and advocacy.

Who they Serve

Through all of their individual and collective efforts, they work to eliminate barriers, ensure access, protect civil rights, and affect positive social change. DEC provides free and confidential services that prioritize self-determination, consumer control and personal choice to individuals of all ages, and with all types of disabilities.
Visit Website | Phone Number: (717) 394-1890

Lancaster City Public Library - Services for Visually Impaired

The Lancaster City branch of Lancaster Public Library is outfitted with equipment to assist people with visual impairment in accessing books and other printed material, as well as the computer, including the internet.
Visit Website | Phone Number: (717) 394-2651

VisionCorps

VisionCorps empowers individuals who are blind or experiencing vision loss to attain independence through rehabilitation and recreational services.
Visit Website | Phone Number: 866-876-6550

Places to Stay


Hampton Inn & Suites - Mount Joy/Lancaster West

For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call (717) 653-5515. Below is a list of some of the hotel's accessibility features.

  • Accessible guest rooms with mobility features with entry or passage doors that provide 32" of clear width
  • Accessible business center, elevators, exercise facility, meeting rooms, parking, entrance, & registration desk and accessible routes to and from
  • Accessible swimming pool
  • Assistive listening devices for meetings upon request
  • Audible alarms
  • Bathroom and bedroom doors at least 32" wide
  • Braille elevator and room numbers
  • TTY for guest use
  • Service animals welcome

Accessibility Information

Lancaster Marriott at Penn Square

For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +1 717-239-1600. Below is a list of some of the hotel's accessibility features.

  • Accessible on-site parking
  • Elevators
  • Service animals are welcome
  • Accessible meeting spaces
  • Accessible on-site restaurants
  • TTY/TTD compatible
  • Roll-in shower
  • Mobility accessible rooms
  • Flashing door knockers
  • Hearing accessible rooms and/or kits

Accessibility Information

Homewood Suites by Hilton

For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call (717) 381-4400. Below is a list of some of the hotel's accessibility features.

  • Accessible swimming pool
  • Accessible meeting rooms
  • Accessible guest rooms with mobility features with entry or passage doors that provide 32” of clear width
  • Accessible business center, concierge desk, parking, public entrance, registration desk, & hotel restaurant
  • Assistive listening devices for meetings upon request
  • Accessible transportation with advance notice

Accessibility Information

Lancaster Inn & Suites

For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call (717) 665-5440. Below is a list of some of the hotel's accessibility features.

  • Wheelchair accessible rooms are available for those with special needs. Please specify if a roll-in shower is needed at time of booking

Accessibility Information

Tru by Hilton Lancaster East

For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call (717) 399-3100. Below is a list of some of the hotel's accessibility features.

  • Accessible guest rooms
  • Accessible on-site parking
  • Accessible elevators, exercise facility, business center, main entrance, and registration desk
  • Service animals welcome
  • Accessible swimming pool and hotel restaurant
  • Swimming pool hoist for pool access
  • Bathroom and bedroom doors at least 32" wide
  • Braille elevator and room numbers
  • Lowered bed, buttons in elevators, light switches, sink, and more

Accessibility Information

Home2 Suites by Hilton Lancaster

For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call (717) 290-1300. Below is a list of some of the hotel's accessibility features.

  • Accessible guest rooms with mobility features with entry or passage doors that provide 32” of clear width
  • Accessible parking spaces for cars in the self-parking facility
  • Accessible public entrance
  • Accessible registration desk
  • Accessible route from the accessible public entrance to the accessible guestrooms
  • Accessible route from the accessible public entrance to the registration area
  • Accessible route from the hotel’s accessible public entrance to at least one restaurant
  • Accessible route from the hotel’s accessible public entrance to the business center
  • Accessible route from the hotel’s accessible public entrance to the exercise facilities
  • Accessible route from the hotel’s accessible public entrance to the swimming pool

Accessibility Information

Cartoon Network Hotel

For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call (717) 740-2777. Below is a list of some of the hotel's accessibility features.

  • We offer accessible rooms with roll-in showers; simply make your request during reservations or choose our accessible room type when booking online.

Accessibility Information

Best Western Plus Intercourse Village Inn & Suites

For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call (717) 768-3636. Below is a list of some of the hotel's accessibility features.

  • Hearing aids
  • Visual aids

Accessibility Information

Fairfield Inn & Suites by Marriott Lancaster

For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call 717-581-1800. Below is a list of some of the hotel's accessibility features.

  • Property has elevators
  • Self operating lift or a sloped entry in hotel swimming pools
  • Service animals are welcome
  • Accessible guest rooms available
  • TTY/TTD compatible
  • Toilet seat at wheelchair height
  • Roll-in shower
  • Non-slip grab rails in the bathroom
  • Accessible vanities

Accessibility Information

Hampton Inn Lancaster

For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call (717) 299-1200. Below is a list of some of the hotel's accessibility features.

  • Accessible guest rooms with mobility features with entry or passage doors that provide 32” of clear width
  • Accessible parking, meeting rooms, elevators, concierge desk, business center, & exercise facility
  • Accessible swimming pool
  • Assistive listening devices for meetings upon request
  • Bathroom & bedroom doors at least 32 inches wide
  • Braille elevator
  • Closed captioning on televisions or closed captioning decoders

Accessibility Information

Holiday Inn Morgantown

For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call (610) 286-3000. Below is a list of some of the hotel's accessibility features.

  • Wheelchair Accessible Parking Spaces: 8
  • Ramp access to hotel bar/lounge
  • Visual alarm/alert in guest rooms
    Visual alarm/alert in public spaces
  • Accessible guest rooms available
  • Adequate clear turning space in bathrooms
  • Tub with grab Bars
  • Bathtub seat
  • Accessible elevator located near accessible rooms
  • Elevator access to all floors

Accessibility Information

Hilton Garden Inn - Lancaster

For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call (717) 560-0880. Below is a list of some of the hotel's accessibility features.

  • Accessible guest rooms with mobility features with entry or passage doors that provide 32” of clear width
  • Accessible parking, meeting rooms, elevators, business center, & exercise facility
  • Accessible swimming pool
  • Assistive listening devices for meetings upon request
  • Bathroom & bedroom doors at least 32 inches wide
  • Braille elevator
  • TTY for guest use
  • Closed captioning on televisions or closed captioning decoders
  • Service animals welcome

Accessibility Information

Country Inn & Suites by Radisson

For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call (717) 299-4460. Below is a list of some of the hotel's accessibility features.

  • Amenities within accessible range to reach
  • Closed caption decoder
  • Controls operable without grasping or twisting
  • Lever hardware
  • Roll-in shower
  • Grab bars alongside toilet
  • Grab bars by tub
  • Audio and visual emergency warning devices
  • Wider guest room and bathroom doorways

Accessibility Information

Fairfield Inn and Suites by Marriott Lancaster East at the Outlets

For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call (717) 295-9100. Below is a list of some of the hotel's accessibility features.

  • Accessible on-site parking
  • Property has elevators
  • Self operating lift or a sloped entry in hotel swimming pools
  • Main Entrance is accessible
  • Room and suites access through the interior corridor
  • Toilet seat at wheelchair height
  • Transfer showers in guest rooms
  • Viewports in guest room and suites doors

Accessibility Information

Eden Resort & Suites

For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call (717) 569-6444. Below is a list of some of the hotel's accessibility features.

  • Roll-in shower (except for the One Bedroom Villa Suite, which has a walk-in shower)
  • Built-in fold-down shower seat
  • Hand-held shower head
  • Safety bars in bathroom
  • Raised toilet seat
  • Wider doorways
  • Visual & audio fire alarm
  • We also have portable ADA compliance kits

Accessibility Information

Best Western Plus Revere Inn & Suites

For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call (717) 687-7683. Below is a list of some of the hotel's accessibility features.

  • Four accessible guest rooms
  • Accessible parking spaces
  • Accessible reception desk
  • Accessible doors & doorways - at least 32" wide
  • Accessible bathroom including shower/tub
  • Visual notification devices for door knocks

Accessibility Information

SureStay Plus Hotel by Best Western Elizabethton Hershey

For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call (717) 367-4000. Below is a list of some of the hotel's accessibility features.

  • Guestrooms with entry doors to accessible guestrooms and other interior allow at least 32" of clear passage width that provide at least 18" of clear floor space on the latch side
  • Marked accessible parking spaces to include accessible van spaces for lift-equipped vehicles
  • Covered passenger pickup/drop-off area
  • Wheelchair accessible entrance doors
  • Accessible exercise facility, swimming pool, whirlpool/spa
  • There are no protruding objects in interior hallways, stairways, or other routes that impede individuals with disabilities
  • Braille elevators

Accessibility Information

Home2 Suites by Hilton Ephrata

For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call (717) 290-1300. Below is a list of some of the hotel's accessibility features.

  • Accessible guest rooms
  • Accessible exercise facility, parking, business center, elevators, hotel restaurant, and registration desk
  • Accessible swimming pool
  • Automatic opening of bedroom door from the inside
  • Bathroom & bedroom doors at least 32 inches wide
  • Braille elevator & room numbers
  • Closed captioning on televisions or closed captioning decoders
  • Digital alarm clock available with sound and a vibrating pad
  • Digital alarm clock available with sound and strobe light
  • Doorbell w/Audio/Strobe Alert

Accessibility Information

Comfort Inn Lancaster County North

For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call (717) 285-9100. Below is a list of some of the hotel's accessibility features.

  • Accessible ramps
  • Braille elevators
  • Mobility accessible
  • Accessible tub

Accessibility Information

Avid Lancaster East

For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call (877) 495-2843. Below is a list of some of the hotel's accessibility features.

  • Four accessible rooms
  • Accessible parking

Accessibility Information

Sleep Inn & Suites of Lancaster County

For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call (717) 285-0444. Below is a list of some of the hotel's accessibility features.

  • Emergency escort assist
  • Free Accessible Parking
  • Mobility Accessible
  • Accessible Tub
  • Roll-In Shower
  • Visual Telephone Alert
  • Visual Alarm Alert
  • Wheelchair Accessible

Accessibility Information

Holiday Inn Express Hotel & Suites Lancaster-Lititz

For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call (717) 625-2366. Below is a list of some of the hotel's accessibility features.

  • The following public areas are accessible:-Hotel Entrance-All Entrances/Doorways-Pool
    • Lift Access to All Floors
    • Lifts Are ADA Compliant
    • Lift near Accessible Rooms
  • Vision Accessibility
    • Braille on Lifts and in Public Areas
    • Audible Alarms in Hallways

Accessibility Information

The Holiday Inn Lancaster

For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call (717) 394-0900. Below is a list of some of the hotel's accessibility features.

  • Accessible guest rooms
  • Accessible door locks
  • Guest room furniture can be rearranged
  • Grab bars and tall toilets available
  • Adequate clear turning space in bathrooms
  • Tub with grab bars
  • Roll-in showers
  • Safety bar in shower
  • Accessible bathroom controls

Accessibility Information

DoubleTree Resort by Hilton Lancaster

For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call (717) 464-2711. Below is a list of some of the hotel's accessibility features.

  • Accessible guest rooms with mobility features with entry or passage doors that provide 32” of clear width
  • Accessible concierge desk, exercise facility, parking, hotel restaurant, & public entrance
  • Doorbell w/Audio/Strobe Alert
  • Lowered peep hole in door
  • Accessible Public Areas/Facilities
  • Roll-in Shower

Accessibility Information

Residence Inn by Marriott Lancaster

For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call (717) 299-9898. Below is a list of some of the hotel's accessibility features.

  • Accessible guest rooms
  • Hearing accessible rooms and/or kits
  • Lever handles on guest room doors
  • Lowered deadbolts on guest room doors
  • Lowered electrical outlets
  • Lowered night guards on guest room doors
  • Lowered viewports in guest room doors
  • Mobility accessible rooms
  • Non-slip grab rails in the bathroom
  • Roll-in shower

Accessibility Information

Hampton Inn & Suites Ephrata - Mountain Springs

For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call (717) 733-0661. Below is a list of some of the hotel's accessibility features.

  • Accessible guest rooms with mobility features with entry or passage doors that provide 32” of clear width
  • Accessible concierge desk, exercise facility, parking, swimming pool & public entrance
  • Braille elevator & room numbers
  • Closed captioning on televisions or closed captioning decoders
  • Digital alarm clock available with sound and a vibrating pad and one with sound and strobe light
  • Doorbell w/audio/strobe alert
  • Lower or adjustable closet rod
  • Lowered bed

Accessibility Information

Fulton Steamboat Inn

For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call (717) 299-9999. Below is a list of some of the hotel's accessibility features.

  • Fully ADA Accessible

Accessibility Information

Hotel Rock Lititz

For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call (717) 925-7625. Below is a list of some of the hotel's accessibility features.

  • Accessible guest rooms with mobility features with entry or passage doors that provide 32” of clear width
  • TTY for guest use
  • Visual alarm for hearing impaired
  • Stationary shower chairs
  • Accessible meeting rooms, registration desk, public entrance, parking, exercise facility, business center, and indoor swimming pool
  • Accessible route from the accessible public entrance to the accessible guestrooms
  • Accessible route from the accessible public entrance to the registration area
  • Accessible route from the hotel’s accessible entrance to the meeting room/event space
  • Accessible route from the hotel’s accessible public entrance to the business center
  • Accessible route from the hotel’s accessible public entrance to the exercise facilities
  • Accessible route from the hotel’s accessible public entrance to the hot tub
  • Accessible route from the hotel’s accessible public entrance to the indoor swimming pool

Accessibility Information

The Wilbur Lititz, Tapestry Collection by Hilton

For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call (717) 625-1300. Below is a list of some of the hotel's accessibility features.

  • Accessible guest rooms with mobility features with entry or passage doors that provide 32” of clear width
  • Accessible concierge desk, exercise facility, parking, elevators & public entrance
  • Bathroom & bedroom doors at least 32 inches wide
  • Braille elevator
  • Braille room numbers
  • Lowered bed, buttons in elevators, sink, toilet, shelf storage, and thermostat controls
  • Service animals welcome

Accessibility Information

The Red Caboose Motel

For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call (717) 687-5000. Below is a list of some of the hotel's accessibility features.

  • Main Lobby/Restrooms/Gift Shop are handi-cap friendly.
  • Due to the historic nature of our train cars, the majority of our cabooses do not meet ADA and require the use of stairs. However, Caboose #41 and the Conductor's Quarters are fully ADA! A few other cabooses on property do have ramps and are considered handi-cap friendly. Be sure to call and book direct to get the room that best suits your needs.
  • Accessible on-site parking

Accessibility Information

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