Learn from Locals

Visitors Center

When planning your trip to Lancaster, make sure you include some time to stop by the Discover Lancaster Visitors Center to learn about all the services Lancaster County has to offer.

Having visited visitor centers all over America, we finally visited our local center and found friendly and helpful staff, a modern and spacious building which included an art gallery showcasing the works of local artists. The Discover Lancaster is an attraction in itself. Make this your first stop!
Colin & Sandra Freund, TripAdvisor Review | March 2019

Our Visitors Center is open Mondays - Saturdays, 9am - 4pm.

The Discover Lancaster is proud to present a new short film showing in our Visitors Center Theater. A Patchwork of Neighbors, depicts the essence of Lancaster County through personal stories told by locals. We even have exclusive voice over from an Amish person! This engaging film is the perfect way to understand the patchwork that makes up our dynamic destination. The film plays on a continuous loop during normal Visitors Center hours. While you're here, pick up attractions, dining, lodging, and shopping brochures, and gather plenty of information about other properties, services, and special events. Our friendly travel consultants are a valuable service in and of themselves, offering expert advice and suggesting restaurants, finding last-minute lodging or finding those special out-of-the-way places.

In addition, see the incredible craftsmanship of an authentic, operating Grandfather Clock. This cherry and mahogany tall case clock was made around 1810 by one of Lancaster’s most prominent clockmakers, John Eberman Jr. In addition to building traditional domestic clocks, Eberman also made massive public clocks. His most impressive one kept time for a century in the façade of the Lancaster County Court house and now almost 250 years old is still ticking away in the lobby of the National Watch & Clock Museum.

We're conveniently located just off Route 30 at the Greenfield Road exit. You can also call us toll free at 1-800-PA-Dutch (1-800-723-8824) or 717-299-8901 (local).


  • Braille information packets are available in person & by mail upon request
  • Pathway from entrance to the information desk is accessible
  • Pathway from entrance to the restrooms is accessible
  • Pathway from entrance to the art gallery is accessible
  • There are sofas, chairs, and benches available throughout the Visitors Center
  • The Visitors Center is generally a quiet environment
  • There are several screens displaying different videos and pictures of things to do around the County
  • There are both men's and women's accessible restroom stalls
  • View photos of the inside of the Visitors Center by clicking here

View Lancaster County Accessibility Guide

Multi-Language Materials

Visitors can pick up Amish-related information in the following languages:

  • English
  • French
  • German
  • Italian
  • Chinese/Mandarin
  • Japanese
  • Spanish

The safety of our visitors and staff is our highest priority. To ensure all are comfortable and safe in our Visitors Center, we have the following safety protocols.

  • Touchless hand sanitizer stations are located at the entrance and the Information desk.
  • Hand sanitizer will be available throughout the Visitors Center.
  • Plexiglass barriers are available for interactions at the information desk and gift shop counter if so desired.

Virtual Tour of Visitors Center

See Full Film at Visitors Center